Wednesday, May 13, 2020

Shopper Duties and Responsibilities

  • Provide assistance to the customers by purchasing the right products, pay and  hand-over properly to riders. Countercheck if it's the right customer based on order ticket. Order ticket contains Order Ticket NUMBER, Customer Name, Total number of Items, Items ordered, address, and notes from customer.
  • Promote Pandeli, TheOnlineMall, and Ondago to social medias such as Facebook, Twitter, Instagram and Tumblr.
  • Report at the end of the day all transactions processed thru Googlesheets - i.e. Store Name, Area, Customer name, Rider Name, Time, Amount Paid to the cashier. Also another sheet for BIR Reporting for purchases: Date, TIN No, Store Name, Address, Net Amount, VAT and Gross Amount.
  • Send receipts weekly thru LBC or JRS
  • Communicate to Supervisor if there's problem in your delivery i.e. out of stock items, cannot locate address, wrong orders, mixed orders, or anything small or great problems.
  • Always have a positive mindset and be proactive to always check all items versus customer name, address, area and for proper endorsement to the rider.
  • Communicate to supervisor for the positive things accomplished within the day.

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